‘The Human Resources Scorecard: measuring the return on investment’ is the first book to provide a comprehensive, step-by-step process for measuring return on investment in human resources programs. Based on the classic ROI definition of earnings divided by investment, the ROI Process developed 20 years ago by co-author Jack J Phillips aids managers in determining …
Tag: Performance
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Jun 11 2013
Selling Asap: Art, Science, Agility, Performance
Selling ASAP combines both timely and timeless components of selling to help professionals achieve their sales objectives in today’s fast-paced business world. As the authors demonstrate, rapidly changing customer expectations have led to a dramatic shift in the business of selling. Customers no longer want product experts–they want trusted advisors. This invaluable guide stresses the …
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Jun 06 2013
Performance Management: Putting Research into Action
There has been a shift in HR from performance appraisal to performance management. A new volume in the SIOP Professional Practice Series, this book contains a broad range of performance management topics, offers recommendations grounded in research, and many examples from a variety of organizations. In addition to offering state-of-the-art descriptions of performance management needs …
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Jun 04 2013
Handbook of Improving Performance in the Workplace, Instructional Design and Training Delivery (Volume 1)
There is a need for a standard reference for instructional design professionals. Sponsored by ISPI, Volume One of the Handbook of Training and Improving Performance presents multi-disciplinary knowledge, standard principles, and evidence-based best practices for designing instruction delivering training. It offers a comprehensive review of topics including: Performance Analysis and Needs Assessment; Establishing Performance Objectives …
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May 26 2013
Strategic Business Planning: A Dynamic System for Improving Performance & Competitive Advantage
A clear and robust business strategy is essential to any successful enterprise. It must be understood by employees, customers, and stakeholders, and must have the universal support of the entire leadership team and board of directors. Sale Price: $1.50 Read More [WPAmazonProfits_Reviews]
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May 25 2013
Managing for Quality and Performance Excellence (with CD-ROM)
Prepare for success in quality management today with this leading text’s focus on the fundamental principles and emphasis on high performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO …
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May 20 2013
The Performance Pipeline: Getting the Right Performance At Every Level of Leadership
The guide that defines the results required at each organizational level to sustain business successIt’s not enough to build a company full of people with leadership skills. The Performance Pipeline digs deep into the real work of executing business results at each leadership layer.Filled with lessons and examples from the author’s 40 years of experienceShows …
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Apr 20 2013
Building a Winning Sales Force: Powerful Strategies for Driving High Performance
Sales force effectiveness drives every company’s success, but keeping a sales organization at the top of its game is a constant challenge. As experts in the field, Andy Zoltners and Prabha Sinha have helped sales leaders around the world perfect their sales strategy, operations, and execution. Combining strategic insight with pragmatic advice, ” Building a …
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Apr 18 2013
Cracking the Sales Management Code: The Secrets to Measuring and Managing Sales Performance
Cracking the Sales Management Code is a groundbreaking book for sales managers and executives who want greater control over sales performance. Based on new research into how world-class sales forces measure and manage their sellers, it provides a best practice approach to identify and implement the critical activities and metrics that drive business results. It …
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