Tag: Handbook

The Six Sigma Black Belt Handbook (Six SIGMA Operational Methods)

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EXTREME SIX SIGMA: A new series that takes Six Sigma to the next level The Six Sigma Operational Methods Series goes beyond simply explaining Six Sigma basics to interested managers–these are hard-core working tools of statistical methods, quantitative and intense, aimed at mathematically sophisticated Six Sigma practitioners unwilling to settle for anything less than peak …

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ASTD Handbook for Workplace Learning Professionals

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Authoritative, complete, and current, the ASTD Handbook for Workplace Learning Professionals is an easy-to-use, must-have reference tool for all learning professionals. This ‘go to’ resource and reference guide, edited by Elaine Biech, is packed full of key methodologies, practices, and procedures on every topic including training design and delivery, analyzing needs, measurement and evaluation, e-learning, …

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Handbook of Improving Performance in the Workplace, Instructional Design and Training Delivery (Volume 1)

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There is a need for a standard reference for instructional design professionals. Sponsored by ISPI, Volume One of the Handbook of Training and Improving Performance presents multi-disciplinary knowledge, standard principles, and evidence-based best practices for designing instruction delivering training. It offers a comprehensive review of topics including: Performance Analysis and Needs Assessment; Establishing Performance Objectives …

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The Trainer’s Handbook: The AMA Guide to Effective Training

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“Now in its third edition, The Trainer’s Handbook is the classic problem solver for experienced and novice trainers alike. It’s packed with guidance for handling every aspect of training, from planning and preparation to writing lesson plans; using games, exercises, and visual aids in the classroom; selling the training function to senior management; negotiating with …

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The Product Manager’s Handbook 4/E

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The essential guide to seamless product management for today’s fluid, unpredictable business world Long considered the most useful and insightful guide of its kind, The Product Manager’s Handbook has been fully revised and updated to give you the edge in today’s challenging business landscape. It features expanded coverage of product development processes, intelligence-gathering techniques (including …

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Supply Chain Handbook for 3PL, Consultants and Sales Executives

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• Handbook for Supply Chain Sales Executives • Maximize your Sales • Critical strategies and guidance to increase your success • Collaborative and consultative techniques • Produce more consistent sales results • Global Supply Chain sales, Ocean, Truck, Warehousing, Distribution, Air and Parcel • How to sell value over price • Practical information you can …

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The Contract Negotiation Handbook: An Indispensable Guide for Contract Professionals

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Many books have been written on negotiation tactics and a few books have been written on contract drafting, but no book has combined the two disciplines into one-until now. Resulting from over 10 years of actual negotiation experience as both buyer and seller, author Stephen Guth offers insight into a world of negotiations and contracts …

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Network Sales and Services Handbook (Cisco Press Networking Technology)

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A technical handbook for network sales and customer service personnelNetwork Sales and Services Handbook covers the following:Foundational concepts and discussions of how networks interconnectThe OSI model and its fundamental importance for moving information between computers on an internetworkCustomer premises equipment, including a discussion of hardware commonly found at a customer siteThreats to a network and …

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The Social Commerce Handbook: 20 Secrets for Turning Social Media into Social Sales

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THE HYPE OVER SOCIAL MEDIA IS OVER. NOW IT’S TIME TO MAKE SOCIAL MEDIA PAY. “The Social Commerce Handbook provides a practical road map for not only mastering but also monetizing your social media investment.” — MARK ELLIS, Managing Director, SYZYGY, a WPP Group digital agency Learn the secrets to unlocking sales with the “Big …

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Selling Through Negotiation : The Handbook of Sales Negotiation

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How to add negotiation strategies to your present selling skills to win more sales. How to cope with buyers who have been trained to squeeze lower prices and more concessions from salespeople. 24 tactics buyers use on salespeople to get concessions and how to cope with each one. How to plan negotiation strategies using checklists …

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