Tag: Excellence:

Managing for Quality and Performance Excellence (with CD-ROM)

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Prepare for success in quality management today with this leading text’s focus on the fundamental principles and emphasis on high performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO …

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Call Center Excellence: Erfolgreiche Call Center im Porträt (German Edition)

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“Call Center Excellence” liefert dem Leser eine Fülle von Call-Center-Beispielen über verschiedene Branchenausrichtungen, Größen, Inhouse-/Agentur-Organisationen hinweg, deren Erfolgsrezepte er für seine eigene Praxis nutzen kann. Sale Price: $39.95 Read More [WPAmazonProfits_Reviews]

Permanent link to this article: http://www.learnsale.com/sales-training/sales-call-planning/call-center-excellence-erfolgreiche-call-center-im-portrat-german-edition/