Tag: Service

Jun 22 2013

Implementing Employee and Manager Self Service in SAP ERP HCM

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Self-service for employees and managers has received widespread acceptance and is now being used by companies throughout the world. If you are working on or considering an SAP ERP HCM Employee Self-Service (ESS) and Manager Self-Service (MSS) implementation, this is the resource you need. This book is written for HR and IT professionals, project managers, …

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Permanent link to this article: http://www.learnsale.com/sales-training/sales-call-planning/implementing-employee-and-manager-self-service-in-sap-erp-hcm/

May 21 2013

Concurrent Marketing: Integrating Product, Sales, and Service

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Concurrent Marketing examines certain “key interfaces” that exist between sales, marketing, and customer service. Shows how the field sales force serves as a crucial link in organizing and implementing marketing efforts, examines issues that can impede effective integration of the three groups, and provides specific examples of how different companies address these issues as they …

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Permanent link to this article: http://www.learnsale.com/sales-training/sales-call-planning/concurrent-marketing-integrating-product-sales-and-service/